Dear Mr. Sashikumar Menon,
Thank you for taking the time to leave a review regarding your recent order with us. We are sorry to hear that you were dissatisfied with your experience.
Upon reviewing your order history, we see that your order was successfully delivered on 21.02.2024. However, we understand that due to your non-availability, you requested our delivery person to leave the package at the gate, where it has been since then. we just spoke to Gaurd Mr Dilip his mobile no 8109172455 and confirmed the same.
We apologize for any inconvenience this may have caused you. We strive to provide the best possible service to all our customers, and we regret that we did not meet your expectations in this instance.
If there is anything specific you would like us to address or if you have any further feedback, please do not hesitate to let us know. Your satisfaction is important to us, and we would like to ensure that we resolve any issues you may have.
Thank you for your understanding and for bringing this to our attention.